HOSTED CLOUD PBX SERVICES

Your Communications! PBX. Video Conferencing. Live Chat. Hosted, in the cloud

With the coronavirus outbreak, your staff are likely juggling random video apps and personal cell phones. What if you could boost customer service and make it easier for staff – all while saving money? With the Code Craft Business phone system, you’ll have a full-featured phone system – call queues, built-in video calls, web conferencing and more. In addition, you can integrate website live chat, Facebook and text messages all in one system. All these features are remote-friendly; your team can use them from anywhere via mobile and browser apps. the Code Craft Business phone system scales with your business and remains cost effective! See Available Value Added Services below!

Lockdown-Ready Your Team!

  • Use office extensions on iOS & Android apps for remote work.
  • Empower your team. Keep in touch via video, chat & phone.
  • App-free web conferencing. Meet with clients face-to-face.
  • Live chat on your website. Let visitors get in touch, easily.

One System. All requests

  • Manage calls efficiently with advanced queue features.
  • Connect Facebook and SMS. Answer customer messages from PBX systems.
  • Live chat with website visitors. Easily switch to a call or video.
  • CRM integration. Track all client info synched and up-to-date.
  • Contact us for more details.

Affordable & easy to manage.

  • Save on monthly PBX fees.
  • Plug & play with supported IP phones.
  • Save on calls with your choice of SIP providers.

Live Chat. Convert Website Visitors, Instantly.

With the coronavirus outbreak, your staff are likely juggling random video apps and personal cell phones. What if you could boost customer service and make it easier for staff – all while saving money? With the Code Craft Business phone system, you’ll have a full-featured phone system – call queues, built-in video calls, web conferencing and more. In addition, you can integrate website live chat, Facebook and text messages all in one system. All these features are remote-friendly; your team can use them from anywhere via mobile and browser apps. the Code Craft Business phone system scales with your business and remains cost effective!

Turn visitors into conversions.

  • Turn visitors into Leads faster.
  • Know what they’re looking for before you start pitching.
  • Create leads out of new visitors in your CRM.
  • Identify customers and bring up their contact record.

Chat not enough? Elevate to a call.

  • Elevate chat to voice or video call with one click.
  • Calls go via the browser – free for the customer and you.
  • Increase conversions and improve response times.
  • Lower contact barriers – no need to dial a number.

One system for live chat, calls, messages.

  • Avoid administering and learning a separate live chat system.
  • Agents & staff need to check just one system.
  • One centralized log of communication.
  • Avoid costly monthly fees of a separate live chat software.

CLOUD PBX SERVICES

Covid-19 caught businesses unprepared for remote work. Employees started using their personal messaging apps to communicate with colleagues and customers. It works to an extent, but personal information (status, phone number etc) is disclosed and you are unable to record and log calls. The Code Craft Business phone system was built for remote work. With the iOS and Android apps, business communications are no longer tied to the office building. Take your extension with you anywhere and work on-the-go. Reply to Facebook and website messages, make and receive calls, chat with colleagues, start a video call on the fly and ensure your customers are satisfied even if you’re working remote.

Call, message, video, meet – anywhere.

  • Answer Facebook and website chats.
  • Start a video call from your smartphone.
  • Easily transfer calls and chat with colleagues.
  • Change your status and see your team’s availability.

Reduce your telephone bills.

  • Mobile app included for free.
  • Use your smartphone for remote workers.
  • Small learning curve.
  • Reduce costly mobile calls between employees and customers.
Department of health: Click here for Corona Virus Information. Code Craft Proudly South African.