BITS & BYTES

REMOTE IT SUPPORT FOR TOTAL BUDGET PREDICTABILITY

  • Upfront investment
  • Lower IT support costs
  • Affordable monthly fee
  • Increased efficiency and productivity of your IT personel

SLA Support Packages

Servers

Details

Workstations

Details

Professional Management Agent Yes Professional Management Agent Yes
Patch Management Yes Patch Management Yes
ESET AV No ESET AV No
EDR Yes EDR Yes
Remote Support Unlimited Remote Support Unlimited
Remote Support Rate R0.00 Remote Support Rate R0.00
Site Support 0 hours Site Support 0 Hours
Site Visit POA Site Visit POA
Site Support Rate POA Site Support Rate POA

Terminals

Details

Network Devices

Details

Professional Management Agent On server Professional Management Agent Yes
Patch Management On server Patch Management Yes
ESET AV On server ESET AV N/A
EDR N/A EDR N/A
Remote Support Unlimited Remote Support Unlimited
Remote Support Rate R0.00 Remote Support Rate R0.00
Site Support N/A Site Support 0 hours
Site Visit N/A Site Visit POA
Site Support Rate N/A Site Support Rate POA
User Setups per month 0 User Setups per month N/A